Tucked neatly within the sprawling Mall of the Americas in Miami, Florida, the Mall of the Americas DMV office is a really convenient location, where you can access a variety of DMV-related services, whether you need to renew your driver’s license, take a road test, or even handle your vehicle’s registration. Plus, there’s a whole shopping mall nearby to visit if you’re bored of waiting in line.

So, for folks dropping by, here’s everything you need to know about how to contact them properly, what their operating hours are, what kind of services they offer, as well as some tips on how you can visit them, or even how to book an appointment at their offices beforehand:

1) Contact Information

  • Phone Number: +1 305-229-6333
  • Address: Mall of the Americas DMV, 7795 W Flagler St Suite 82C, Miami, FL 33144, USA

Unfortunately, the Mall of the Americas DMV office doesn’t advertise nearly as many contact options as some other DMV locations that I’ve come across, such as fax numbers or email addresses. However, for more information on how you could find alternative means of reaching out to them, you could always try contacting the Florida Highway Safety and Motor Vehicles (FLHSMV) directly.

Otherwise, if you do contact them, among the several DMV locations for Miami-Dade County (so you do have alternative locations elsewhere), your phone call may first reach an automated answering machine, but you can then proceed to speak with a human representative. This is necessary (and handy) if you’re trying to ask about more specific details.

Additionally, if you’re not entirely sure about where the office itself is located within the vast Mall of the Americas complex, the DMV office is situated next to a Marshall’s outlet. Normally, the mall might have a directory to guide you step-by-step on the way there, if you’re lost.

2) Opening And Closing Hours

  • Monday to Friday: 8:00 AM to 5:00 PM
  • Saturday: 8:00 AM to 1:00 PM
  • Sunday: Closed

If you want to visit the Mall of the Americas DMV office, it’s best to avoid visiting during mid-morning and early afternoons, as these tend to be their busiest, peak hours. As such, if you happen to drop by at these hours, expect to be waiting in line for a long time.

On the other hand, the best, most optimal times to visit them are during the early morning hours or late afternoons on weekdays. On top of that, Saturdays tend to be very busy for them, from what I’ve gathered, but visiting earlier in the day might help you avoid those long waits and queues.

Should you want to visit, it’s best to consider making an online appointment to avoid long lines, given that walk-ins are only accepted on a limited basis, and it’s less of a priority compared to appointments. And, walk-ins are only accepted for certain services, so it’s best to phone them in beforehand to figure out what you can and can’t do with a walk-in visit.

3) Services Provided

Here are some of the many DMV-related services that the Mall of the Americas DMV office caters to:

  • Vehicle Registration: New registrations, renewing existing ones, and handling transfers.
  • Driver’s License: Issuing, renewing, and replacing lost or stolen driver’s licenses.
  • Identification Cards: Issuing and renewing of state IDs.
  • Written Test: Available for new drivers and those needing to retake the driver’s test.
  • Road Test: In addition to the written test, road tests are offered for standard and commercial licenses.
  • Commercial Driver’s License (CDL): These include performing the relevant tests, issuing licenses, and even applying for Hazmat endorsements.

When you’re done and ready to pay for these services, the payment methods that are accepted at the Mall of the Americas DMV office include cash, credit cards, and checks.

4) Visiting The Mall Of The Americas DMV

  • Directions: The Mall of the Americas DMV office is – as its name suggests – situated inside the Mall of the Americas, easily accessible from W Flagler St. More specifically, the DMV office itself is located next to a Marshall’s outlet.

When you’ve arrived, given that it’s located within the Mall of the Americas, there are ample parking options available at the mall, with dedicated spots for DMV visitors. Naturally, if those reserved DMV parking spots are all taken up, there are many parking lots shared with mall-goers. As always, it’s advisable to arrive early for any appointments and make sure you have all the necessary paperwork ready.

As mentioned earlier, while appointments are always recommended to avoid long waits and extensive queues, the Mall of the Americas DMV office does have available, yet limited walk-in services. It’s a good idea to give them a call beforehand to know what these services are (where walk-ins are permitted), and whether or not they would affect you.

5) Making An Appointment At The Mall Of The Americas DMV

If you want to make an appointment at the Mall of the Americas DMV office, you can do so through the FLHSMV’s appointment scheduling system. Given how busy DMV offices normally get, it’s recommended that you book an appointment at least a week in advance, especially for road tests and CDL services. The latter two are highly popular and sought-after services.

Walk-ins are accepted at the Mall of the Americas DMV, but only on a limited basis. With that being said, having an appointment made oftentimes ensures quicker and more effortless service. In addition, it’s a good idea to also double-check that the required documents for your specific service or reason for visiting are all good and ready before your visit to avoid delays.