If you’re trying to settle and pay your Citizens Bank auto loans, here’s the payoff address that you’d need to mail them to:

Citizens Bank Payoff Mailing Address

It’s always a good idea to confirm first with Citizens Bank on the process for auto loan payoffs, to ensure that you’re doing everything right.

1) Standard and Overnight Mail Address

  • ROP217
  • 1 Citizens Dr
  • Riverside, RI 02915

2) Citizens Bank Lienholder Titling Address

  • PO Box 255587
  • Sacramento, CA 95865

Note, that you can also refer to this address for Insurance Loss Payee.

Electronic Lien Transfer (ELT) Codes

Should you need to electronically exchange information about your car and its title or registration, here are the relevant ELT codes:

StateELT Code
Florida202131478
Georgia001108491003
Pennsylvania32567289001
MassachusettsC10342
OhioE00423759

Customer Service Phone Number

If you’re ever stuck or are unsure about anything, you can always give Citizens Bank a call through their customer service support line here:

  • Citizens Bank: 800-610-7300