If you’re trying to sort out and settle your CarMax auto loan, here’s the payoff address where you’d have to mail it:

CarMax Payoff Mailing Address

As always, before you mail your auto loan payments over to CarMax, make sure you check that everything’s in good order.

1) CarMax Standard Mail Address

  • PO Box 440609
  • Kennesaw, GA 30160

I should also mention that this standard mail address (PO Box 440609) also serves as the loss payee address for your insurance policies.

2) CarMax Overnight Physical Address

  • 225 Chastain Meadows Court, Suite 210
  • Kennesaw, GA 30144

In addition, this overnight address (225 Chastain Meadows Court, Suite 210) further serves as the lienholder address for all your DMV documents.

Electronic Lien Transfer (ELT) Codes

Should you need to electronically exchange information about your vehicle or its title, here are the relevant ELT codes:

State ELT Code
Arizona 201047525
Florida 217025683
Georgia 001109464608
Kansas 201047525
Pennsylvania 20104752501

Customer Service Phone Number

If you’re not sure about specific steps or processes, you can always contact CarMax’s customer service line here:

  • CarMax: 800-925-3612